Frequently Asked Questions

As soon as you complete your reservation, you'll receive your booking confirmation by email — which you need to print.

Yes, but we recommend having it in printed form.

On the day of the excursion, go to the SEAJETS kiosk and show your voucher to our staff to receive your ferry tickets.

Please be at the port at least 30 minutes before departure.

Yes — you can buy food, beverages and freshly baked Greek products on board.

Unfortunately not. Pets are not permitted, as there may be passengers with allergies on the same bus during the land excursion.

• Cancel more than 24 hours before departure: 100% refund.
• Cancel less than 24 hours before departure: no refund.
• Serious medical reason: a refund may be considered on presentation of valid medical documentation confirming that the passenger was medically unable to travel.
• No-show: no refund.
• Missed pick-up: no refund, if the scheduled pick-up ran as confirmed.
• Cancelled by SeaJets because of adverse weather or a sailing ban imposed by the Port Authorities: 100% refund.

Send your request to [email protected].

You can change your booking, subject to availability. Send your request by email at least 2 days before the tour.

Email us at [email protected] or call +30 2104133981 — we're always happy to help.